Insights

Practical thinking on people and HR

Short articles on the situations that come up most often. Written for business leaders and senior teams, not HR theory.

ER & Performance · 5 min read

Published April 2026

Your holiday pay is now a criminal offence

Not getting it wrong. Not being able to prove you got it right. From 6 April 2026, failing to keep adequate holiday pay records is a criminal offence under section 35 of the Employment Rights Act 2025. Unlimited fines. Six years of retrospective reach. And most businesses cannot prove a thing.

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HR Leadership · 5 min read

Published April 2026

Remuneration is the culture

People sell their homes because of death, debt or divorce. So why does the estate agency industry train its leaders to always be closing? A story about redesigning a senior leadership reward model, and why remuneration beats the culture deck every time.

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HR Leadership · 5 min read

Published April 2026

I’ve seen what good looks like. It’s not complicated.

Most of what I write is about things that are broken. But occasionally someone asks what good actually looks like. A story about a director who stood up and apologised, and why care and honesty are not opposites.

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HR Leadership · 5 min read

Published April 2026

When company values meet reality

If every organisation believes in the same values, why do they all behave so differently? The real test comes when behaviour collides with what’s written on the wall.

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HR Leadership · 6 min read

Published March 2026

Why your HR policies aren’t working

Most HR policies exist to protect the function, not equip the manager. After 25 years in HR, a case for shorter documents, clearer language, and fewer forty-page PDFs that nobody reads.

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TUPE & Change · 5 min read

Published March 2026

When a TUPE transfer starts to go wrong

TUPE transfers rarely fail because the law is unclear. They go wrong because the process around them drifts. What to watch for, and what to do when it's already started to unravel.

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TUPE & Change · 4 min read

Published March 2026

TUPE transfers: what employers actually need to do

Most organisations know TUPE exists. Fewer know what it actually requires, and that gap is where most of the problems happen.

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ER & Performance · 5 min read

Published March 2026

The trouble with PIPs

Performance Improvement Plans rarely do what they say on the tin. The real performance work happens long before the paperwork, and the cost of getting it wrong is higher than most organisations realise.

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People Operations · 6 min read

Published April 2026

Why people get HR wrong

The job isn’t what most people think it is. HR exists to help organisations perform through people. Not pastoral care. Not the enemy. Something more useful than either.

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People Operations · 4 min read

Published March 2026

Is your HR function actually adding commercial value?

There is a version of HR that is busy, well-intentioned, and genuinely not adding the value the business needs. Here is how to tell if that is what you have.

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Grievances · 5 min read

Published March 2026

When a grievance becomes a leadership crisis

Most grievances are contained. Some are not. When allegations involve senior leaders or governance, the organisation's response becomes as important as the original complaint.

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Investigations · 6 min read

Published March 2026

When to bring in an external workplace investigator

Most employee relations issues can be handled internally. Some cannot. How to tell the difference, what to look for when you need outside help, and why leaving it too late makes the job harder.

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TUPE & Change · 5 min read

Published March 2026

Common TUPE myths, and why they're wrong

You can contract out of TUPE. Rights only transfer for two years. You can harmonise after the transfer. None of these are true, but all of them still come up.

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TUPE & Change · 5 min read

Published March 2026

TUPE and pensions: the part people get wrong

Pensions are treated as an afterthought in too many TUPE conversations. They are one of the quickest ways to turn a manageable transfer into a long-term liability.

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Dealing with something similar?

Most of these articles came from real situations. If something here sounds familiar, it's worth a conversation.